If you feel that a staff member does not follow the polices posted here, taken from the official staff handbook, please e-mail us and let us know. We take the behaviour of our support staff team very seriously.

 

Roles & Duties - These are the roles & duties that Support Staff members are expected to abide by.

 

Public Scolding - This is our official policy on public scolding. This is a very important policy, we don't allow the public scolding of users by staff under any circumstances.

 

Private Disputes - Explains why staff aren't to get involved in private disputes, and explains our policy on advising users to use the ignore function and then to complain to management about abuse/harassment in private via the contact form.

 

Staff Functions - Explains what staff functions the support staff are allowed to use, and when.

 

Dealing With Perverts - Explains how support staff are to deal with perverts, and are not to ban on hearsay.

 

Please feel free to download the policies below and read through them. If you feel one of our staff members is not adhering to the policies, please contact us and let us know. The trust of our members is of highest priority to FC management.